How do i change therapist?

If you have already booked an appointment with a therapist but wish to change therapist, you have to do so at least 48 hours prior to your appointment by writing to us at therapist@thetherapy.co. You can go ahead to book your next appointment with another therapist on the website. We will refund your original appointment session fee less Stripe transaction fee (3.4%+$0.50). Do note that it takes 5 to 10 business working days for the amount to appear on your credit card statement.

We regret there will be no refund if request on change of therapist is made within 48 hours prior to the appointment.